FAQs
At Hill Country Service AC & Heating, we understand that HVAC systems can sometimes be confusing. That’s why we’ve compiled a list of frequently asked questions to help you better understand our services and how we can assist with your heating and cooling needs. If you have any other questions, feel free to reach out—we’re always here to help!
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What HVAC services do you offer?
We offer a wide range of HVAC services, including air conditioning and heating repairs, new installations, system replacements, routine maintenance, and consultations. We serve both residential and commercial properties, ensuring your home or business stays comfortable year-round.
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How often should I have my HVAC system serviced?
We recommend scheduling HVAC maintenance at least twice a year—once before the cooling season and once before the heating season. Regular maintenance helps ensure your system runs efficiently and can prevent costly breakdowns.
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Do you offer free quotes?
Yes, we offer free quotes for new installations, system replacements, and major repairs. Our team will assess your needs and provide a clear, no-obligation estimate.
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What areas do you serve?
We proudly serve the Hill Country and surrounding areas, including Kerrville, Ingram, Hunt, Medina, Center Point, Comfort, and Fredericksburg.
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Do you offer financing options?
Yes, we offer flexible financing options to help make HVAC system installations and repairs more affordable. Our team will work with you to find the best solution for your budget.
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How do I know when to replace my HVAC system?
If your system is over 10-15 years old, requires frequent repairs, or isn’t heating or cooling effectively, it may be time for a replacement. Our technicians can help you assess the condition of your system and recommend the best course of action.
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Can I install my own HVAC system?
While DIY HVAC installation is not recommended, our team of professionals can provide expert installation services to ensure your system runs efficiently and safely. Incorrect installation can lead to higher energy bills and potential safety hazards.
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What should I do if my HVAC system stops working?
If your HVAC system stops working, check the thermostat settings and ensure your circuit breaker hasn't been tripped. If the system still isn’t working, call us for fast, reliable repairs to get your comfort back on track.
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Are your technicians licensed and insured?
Yes, all of our technicians are fully licensed, insured, and highly trained to provide top-notch service. We prioritize safety and quality in everything we do.
